On this page
The customer-facing page is only the start
An online order moves through menu presentation, item selection, customer and fulfilment details, payment, restaurant acceptance, preparation and collection or delivery.
Direct and provider channels are different
A direct restaurant website gives the business its own branded ordering route. Delivery providers offer their own discovery and logistics models. Restaurants can use either or both; the operational goal is to keep supported orders clear once they arrive.
- Menu and availability
- Customer and address details
- Payment status
- Order source
- Kitchen and fulfilment state
Evaluate the whole path
Test menu maintenance, modifier handling, service hours, order notifications, refunds and failure states. Commission language should distinguish software commission from payment, delivery and provider fees.
Common questions
Does commission-free mean no transaction cost?
No. 0% BrandMyFood commission on direct orders does not remove payment or third-party provider fees.