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Guests & Loyalty

Turn visits into relationships.

Connect restaurant loyalty, promotions and guest insight without confusing them with a delivery marketplace.

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  • No payment card required
  1. VisitReceipt QR
  2. Order#142
  3. ProfileEmma R.
  4. PointsRule
  5. Reward750 pts
  6. ReturnVisit 04

Know the guest behind the order.

Emma R.Identified by phone

4 visits

680 points

Configured reward · House dessert · 750
TodayOrder #142 · Table 08 · £29.50

A visit becomes part of the relationship.

Receipt QR confirms an eligible visit. Loyalty points are a separate restaurant rule.

  1. Order#142£29.50
  2. Receipt QR
  3. GuestEmma R.
  4. Verified visitVisit 04Ember & Olive

Give guests a reason to return.

Earning and redemption follow the rules the restaurant sets.

Emma R.680House dessert · 750Redeem reward
  1. Visit 01Recorded
  2. Visit 02Recorded
  3. Visit 03Recorded
  4. Visit 04#142

The loyalty story starts with a real order.

When the order is settled, points follow that rule.

POS · Table 08#142
  • House burger£12.50
  • Truffle pasta£14.00
  • Coke£3.00
£29.50
Emma R.680 pointsHouse dessert · 75070 to the reward

See the relationship over recorded visits.

  1. Visit 01Recorded
  2. Visit 02Recorded
  3. Visit 03Recorded
  4. Visit 04Table 08 · #142 · £29.50
  5. Next750 · House dessert

Make the next visit worth coming back for.

Ember & OliveEmma R.680House dessert · 750
Configured rewardHouse dessert750

One relationship, two useful views.

Restaurant loyaltyEmma R.4 visits680 points#142
Consumer appVerified visit

The receipt QR can confirm the visit in the consumer app.

Recognition built on real restaurant activity.

Visitors, invitations, reviews and privileges. The qualification is not a fixed public formula.

  • Visitors
  • Invitations
  • Reviews
  • Privileges

A review can follow a real visit.

Overall ratingEmma R.★★★★☆Restaurant reply

Thank you, Emma.

Useful context, without a spreadsheet.

  • 4Visits
  • 680Points
  • TodayLast visit

A returning guest walks back in.

  1. 19:40Table 08
  2. 19:42Order #142
  3. 19:48Order ready
  4. 20:26Receipt QR
  5. 20:27Loyalty updated
Emma R.680 pointsHouse dessert · 75070 to the reward

The relationship can continue beyond the table.

  1. Ember & Olive
  2. Receipt QR
  3. Emma R.
  4. Verified visit
Consumer

Guests & loyalty questions

How does loyalty work?

Restaurants configure earning and redemption rules, manage customers and define rewards.

Do customers need an account?

Some guest records can be identified by phone; consumer ecosystem features use the consumer application. Exact onboarding depends on the feature being used.

What is a verified visit?

An eligible visit confirmed through the QR printed on a restaurant receipt.

What is Gourmet?

Gourmet is an engagement area for visitors, invitations, reviews, articles, points and privileges.

Can restaurants create promotions?

Yes. Supported promotion types include announcements, limited-time offers, multipliers, events and reward-linked offers.

What customer insights are available?

The Guests area includes summary, customer-list and funnel or flow views.

Turn the next order into the next visit.

Connect real restaurant activity with loyalty and a guest relationship that grows over time.

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