How BrandMyFood works
One order. Everything connected.
From the moment a customer orders to the moment you check your sales, BrandMyFood keeps your restaurant working together.
- CustomerOrders cheesecake, brownie and a latte
- TillThe cashier takes the order
- KitchenThe screen shows what to make
- ReadyThe team hands it over
- OwnerThe day shows up in sales
01
Take an order in seconds.
- What happens
- A customer asks for two cheesecakes, a brownie and a latte.
- What you do
- The cashier taps the products, adds a note if they want oat milk, and takes the payment.
- What BrandMyFood does
- BrandMyFood keeps the order, the note and the payment on the same till.
- Why it is easier
- Nobody writes the order on a pad and types it in again.
02
Your kitchen knows what's next.
- What happens
- The desserts and the latte need to be made.
- What you do
- The kitchen team looks at the screen, makes what is waiting, and marks it ready.
- What BrandMyFood does
- BrandMyFood shows the items, the note, and whether the order is waiting, being made, or ready.
- Why it is easier
- The kitchen is not shouting across the pass for the next ticket.
03
Your website can take orders too.
- What happens
- Someone orders the same desserts from your own website, for collection.
- What you do
- You do not retype it. The team sees it with the counter orders.
- What BrandMyFood does
- BrandMyFood brings that website order into the same queue. Delivery areas work where you have set them up.
- Why it is easier
- A website order does not live in a separate inbox.
Collection · 12:40
- Cheesecake×2
- Brownie×1
- Latte×1
05
Give customers a reason to return.
- What happens
- A regular buys cakes every Friday.
- What you do
- You decide how many points a visit is worth, and what the reward is.
- What BrandMyFood does
- BrandMyFood adds the points and lets them use a reward when your rules say so.
- Why it is easier
- The offer lives with the customer record, not on a stamp card in a drawer.
Maya Ellis
80 pointsToday · two cheesecakes · +20Free coffee at 100 points06
Know how your day is going.
- What happens
- Before close, the owner wants the shape of the day.
- What you do
- They open today’s sales, see which items sold, and look at the orders.
- What BrandMyFood does
- BrandMyFood puts that day on one screen.
- Why it is easier
- You are not adding up paper tickets at the end of service.
Today · sample figures
£842- Orders64
- Cheesecake31
- Collection18
07
Let customers order at their own pace.
- What happens
- A queue builds at the counter.
- What you do
- A customer uses the self-service screen, chooses the cheesecake and brownie, and adds a latte.
- What BrandMyFood does
- BrandMyFood sends that order to the same kitchen queue.
- Why it is easier
- People who know what they want do not have to wait for a cashier. The screen, the card machine and the payment method depend on the setup you choose.
Order here
- Cheesecake
- Brownie
- Latte
08
One shop today. More tomorrow.
- What happens
- The owner runs a second shop.
- What you do
- They switch to that shop and look at its day.
- What BrandMyFood does
- BrandMyFood keeps each shop’s orders and sales with that shop.
- Why it is easier
- You open the shop you want. This is not one live picture of every shop at the same time.
Shop
- Maple & Crumb · High Street
- Maple & Crumb · Station
A day with BrandMyFood
Maple & Crumb, from open to close.
An illustrative day at a fictional dessert takeaway. Not a customer story.
- Open your shopThe till is on. Today’s menu is the one you saved.
- Take your first ordersTwo cheesecakes, a brownie and a latte. Payment on the till. The kitchen sees the ticket.
- Online orders arriveA collection order from your website joins the same queue.
- Update a sold-out productCheesecake is gone. You mark it unavailable.
- Check today's salesYou see the day’s takings and what sold before you lock up.
The equipment
What will I actually use?
Different screens for different jobs. All part of the same system. Which screen, printer or card machine you use depends on the setup. BrandMyFood does not publish a list of certified models.
- Till computerCashierTakes the order and the payment.
- Kitchen screenKitchen teamShows what to make, and what is ready.
- Manager laptopOwner or managerMenu, sales and the shop you are looking at.
- Staff phoneWaiters and the teamThe BrandMyFood Staff app for the floor. It does not replace the till.
- Self-service kioskCustomerThey browse and order. Hardware depends on the setup.
- Customer-facing displayCustomerThey can see the order. Only where that screen is part of the setup.
Next
Ready to see it in your restaurant?
Tell us how your business works. We'll show you how BrandMyFood can fit into your daily routine.