For takeaways

Own the direct order, then see it through to collection.

Website, counter and configured delivery orders can sit in one preparation queue.

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  1. 01Order#207
  2. 02PreparePreparing
  3. 03Ready#151
  4. 04CollectCollection

One takeaway queue.

Incoming#207Direct web · £31.50Accepted
Preparing#918Configured deliveryPreparing
Ready#151CollectionReady

The sources stay labelled.

Configured delivery depends on setup. Just Eat stays approval-dependent.

BrandMyFood charges 0% commission on direct orders. Payment processing and other applicable provider fees may apply.

Takeaways

Questions from takeaway operators.

Does “direct” mean no fees at all?

BrandMyFood charges 0% commission on direct restaurant orders; payment and other provider fees may still apply.

Does it replace delivery marketplaces?

No. It provides a direct channel and can also support configured provider connections.

Keep orders moving from accepted to ready.

Direct orders stay on the restaurant’s own channel.