Reservations

A booking should meet the table.

Guests request a table on your restaurant website. The floor can associate that reservation with a table when the room is ready.

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Reservations28 Sep
  • 18:30James W.4T08Confirmed
  • 19:00Olivia P.2—Pending
  • 19:30Emma R.2T04Checked in
  • 20:00Noah P.6T12Confirmed
  1. T04Reserved19:30
  2. T08Reserved18:30
  3. T12Reserved20:00
  • RequestsIn one place
  • TablesConnected
  • FloorVisible
  • GuestsNamed on the booking
  • ServiceReady on the table

See the evening before it starts.

Illustration of one dinner. Statuses match the product: pending, confirmed and checked in.

TimeGuestPartyTableStatus

Emma R.28 Sep · 19:302Table T04

Window table if possible.

Confirmed

A booking becomes part of the floor.

Window

From your website to the reservation desk.

With no deposit configured, the website reservation is confirmed. A deposit, if you turn it on, keeps it pending until paid.

  1. Ember & OliveBook a table28 Sep · 19:302 · Emma R.
  2. ConfirmedEmma R.2 · 19:30
  3. Reservations19:30Emma R. · 2Confirmed

Put the reservation on a real table.

A free table that fits the party can be placed automatically. Staff can still change the table.

PendingEmma R.19:30 · 2

Choose a free table.

When the guest arrives, the booking becomes service.

Checked in is the arrival state. It does not open a till order.

  1. 19:30Emma R.2 · Reserved
  2. Table 04Checked inEmma R.
  3. Table 04Availablefor service

Reservations and the floor use the same table.

The receipt is a later POS order, taken at the table.

  1. ReservationEmma R.19:30 · 2
  2. Table 04ReservedOccupied
  3. POSHouse burgerTruffle pasta£26.50

Know what is coming next.

  1. 18:30James · 4
  2. 19:00Olivia · 2
  3. 19:30Emma · 2
  4. 20:00Noah · 6

Next hour · illustration2 reservations · 4 guests

Dinner at a glance.

Illustration, not a live report.

Floor3 Reserved4 Available2 Occupied
19:30Emma R.2
Pending1
18:00 – 21:00Emma · James · Noah

The request stays inside the operation.

  1. WebsiteEmma R.
  2. 19:302
  3. Table 04Reserved
  4. POSAvailable

Reservation questions

Does BrandMyFood replace OpenTable?

No. Guests book on the restaurant’s own website. There is no claim of a public booking marketplace.

Can a reservation be attached to a table?

Yes. The floor plan can associate a reservation with a table.

Does a reservation automatically create an order?

No. The reservation can be linked to a table. The POS order is taken when service starts.

Turn bookings into a smoother service.